Guest scanning a loyalty QR code at a cafe counter
Built in-house for restaurants & retail

Don't just acquire customers. Build customers who come back.

Build loyalty, bring customers back, and grow repeat revenue — without changing your billing system. OrdrPro Loyalty runs alongside whatever you use at the counter today.

Any billing setup
Works with your existing POS
No app needed
Guests enrol with a QR scan
Multi-outlet
Shared balances across stores
24×7 support
People who know retail floors

Everything your loyalty program needs

One program across every outlet, with the reporting to prove it pays for itself.

QR enrolment

Guests join in seconds from a table tent or counter card. No app, no plastic cards.

Points & rewards

Earn rates per outlet or category, redeemed right at billing.

Tiers

Regulars move up automatically and unlock better benefits.

Campaigns

Win-back, birthday and slow-hour offers to the right segment.

Customer profiles

Visit frequency, average spend and favourite items per guest.

Program analytics

Enrolments, redemption rate and repeat revenue you can attribute.

How it works

  1. 01

    Set up your program

    Choose earn rate, reward rules, tiers and expiry. Takes an afternoon.

  2. 02

    Put the QR on the floor

    Table tents, counter cards or the bill footer.

  3. 03

    Reward at billing

    A standalone cashier screen alongside your billing software.

  4. 04

    Bring them back

    Segmented campaigns with measurable repeat revenue.

Industries we serve

Loyalty built around how your business works

Practical ways to bring customers back, whether they visit every day or shop for a special occasion.

Hotels & resorts

Keep the relationship going after checkout.

Use case: Invite returning guests to redeem a stay reward or enjoy a dining or spa benefit on their next visit.

Restaurants

Turn occasional diners into regulars.

Use case: Offer a return-visit reward after a first dinner, or invite lapsed guests back with a weekday offer.

Cafes

Make the daily coffee habit yours.

Use case: Reward repeat coffee visits and send a morning offer to guests who have not stopped by lately.

QSR & fast casual

Bring high-frequency customers back sooner.

Use case: Give lunch regulars a reason to return, or run a timed combo offer during quieter hours.

Supermarkets

Build repeat visits around everyday baskets.

Use case: Reward the next grocery trip and send category-specific offers based on what shoppers buy.

Hypermarkets

Connect departments and locations in one programme.

Use case: Recognise high-value baskets and invite shoppers to explore another department or store.

Jewellery stores

Stay close between considered purchases.

Use case: Celebrate anniversaries with a personal benefit and recognise repeat buyers with VIP tiers.

Apparel outlets

Make new-season shopping feel personal.

Use case: Invite past shoppers to a new collection and reward the next visit with points or a tier benefit.

E-commerce & D2C brands

Give customers a reason to choose you again.

Use case: Follow a first purchase with a next-order reward, or re-engage customers ahead of a likely replenishment.

Other retail stores

Encourage the next purchase across categories and outlets.

Use case: Offer a relevant reward for a complementary category after a customer's first purchase.

Gyms & studios

Keep members engaged beyond sign-up.

Use case: Reward attendance streaks and reconnect with members before their renewal date.

Pharmacies & medicine stores

Support everyday wellness relationships.

Use case: Send a timely refill reminder and reward repeat purchases of eligible products.

Carts, kiosks & small shops

Make repeat visits simple at the counter.

Use case: Let regulars join by QR and earn a reward for coming back, without a customer app.

Corporate workplaces

Recognise everyday on-campus spending.

Use case: Reward repeat cafeteria visits or offer employee benefits across workplace outlets.

Multi-outlet brands

Give customers a consistent reason to return.

Use case: Let a customer earn at one location and use their reward at another while comparing outlet performance.

Popular use cases

Put customer data to work at every stage

Start with one goal or combine several journeys into a complete retention programme.

Convert the second visit

Send a time-bound reward after a customer's first purchase and track whether they return.

Win back inactive customers

Identify customers whose usual visit pattern has stopped and invite them back automatically.

Celebrate key moments

Deliver birthday, anniversary, renewal and milestone rewards that feel personal.

Recognise your best customers

Use spend or visit-based tiers to unlock VIP benefits and stronger reasons to stay loyal.

Grow through referrals

Reward loyal customers for bringing friends while tracking every successful referral.

Move demand where you need it

Run slow-hour, category, refill and cross-outlet offers for the customers most likely to respond.

Why OrdrPro Loyalty

Built for the counter

Loyalty that runs on the billing system you already have

A ten-second cashier screen, QR enrolment, a WhatsApp wallet and campaigns that bring guests back — with nothing to rip out and no customer app to install.

  • Repeat revenue and redemption rate you can actually attribute.
  • Points earned and redeemed at the counter in seconds.
See how it works
Cashier applying a loyalty reward at a restaurant counter

Want a loyalty program that runs itself?

Tell us about your outlets and we'll suggest an earn-and-reward structure.

Book a demo