Guest at a cafe counter using a phone

OrdrPro Loyalty

Turn Every Purchase Into the Next Purchase.

Build loyalty, bring customers back, and grow repeat revenue — without changing your POS. Simple enough for a cashier to use in ten seconds, powerful enough to run your entire retention programme.

  • No POS change
  • No customer app
  • Live in a day
  • Restaurants & retail

Start here

Everything you need to launch

Your billing software doesn't change. We only capture the customer, the bill amount and an optional bill number — and do the rest.

10-second loyalty counter

Cashier enters a mobile number and the bill amount. Customer is created or found, points are credited — done before the card machine finishes.

Start loyalty today without replacing your POS.

QR & mobile enrolment

Guests scan a table tent or counter card, confirm their number and they're in. No app download, no plastic cards.

Lowest-friction way to identify a customer.

Immutable points ledger

Every credit, debit, reversal and expiry is recorded permanently and calculated on our servers, so balances can never be fudged or double-spent.

Points you and your customers can trust.

Rewards & safe redemption

Build your reward catalogue with validity, limits and eligibility. Redemption is checked and locked so the same reward can't be used twice.

Immediate, visible value for the customer.

WhatsApp confirmation & wallet

The customer gets an instant WhatsApp message with points earned and a link to a lightweight wallet showing balance, rewards and history.

No consumer app required.

Works with your billing

Manual, QR, POS, API, e-commerce or import — the loyalty engine stays the same as you add new transaction sources later.

Launch now, integrate whenever you're ready.

How it works

  1. 01

    Sign up and set your rules

    Earn rate, rewards, validity and tiers. Set up in an afternoon, no IT project.

  2. 02

    Put the QR on the floor

    Table tents, counter cards or the bill footer — wherever guests already look.

  3. 03

    Cashier adds the bill amount

    Mobile number plus bill amount. Points are credited server-side in seconds.

  4. 04

    Customer gets WhatsApp

    Balance, rewards and wallet link — no app, no card.

  5. 05

    You watch repeat revenue

    Second-visit conversion, reactivated customers and loyalty-attributed sales.

Grow

Turn first-timers into regulars

Customer 360

One profile per customer: spend, visits, average bill, last visit, favourite items, points and segment.

Second visit engine

Automatically create a time-bound incentive for visit #2 and track whether the customer actually came back.

Comeback engine

Spot customers who are slipping away from their own visit pattern and reactivate them before you lose them.

Smart campaigns

Pick a business goal — fill slow hours, win back lapsed guests, push a category — and the audience is built for you.

ROI dashboard

Repeat customers, second-visit conversion, reactivated revenue, reward cost and member AOV. Don't measure points, measure business that came back.

Feedback & service recovery

Catch an unhappy guest right after the visit and make it right before it becomes a public review.

Go further

Advanced retention & intelligence

Gamification

Scratch cards, spin, streaks, missions and milestones to keep the program fun.

Referral engine

Turn happy regulars into your cheapest acquisition channel with tracked referrals.

Tiers & staff recognition

Automatic tiers, plus a prompt so staff recognise a VIP the moment they walk in.

Retail next-purchase engine

Replenishment and complementary-category logic that triggers the next likely basket.

AI retention copilot

Ask what's happening to your repeat business, get evidence and a draft campaign you approve.

Next best reward & margin protector

Personalise the incentive per customer and favour rewards with high perceived value, lower cost.

Built for how your team actually works

Cashier

Look up a customer, enter the bill, redeem a reward. Nothing else to learn.

Outlet manager

Outlet customers, rewards, daily reports and local offers.

Owner / brand

All outlets, loyalty rules, campaigns, analytics and staff access.

Customer

A WhatsApp wallet with balance, rewards and visit history.

Multi-outlet by design, with strict data separation between businesses and every sensitive action audit-logged.

Want a loyalty program that runs itself?

Tell us about your outlets and we'll suggest an earn-and-reward structure.

Get in touch