Terms and Conditions

OrdrPro provides customer loyalty tools for businesses, including enrolment, rewards, customer profiles, campaigns, analytics, and related support. Features available to you depend on your selected plan and written order or proposal.

• You must provide accurate account and business information.
• You are responsible for safeguarding login credentials and account activity.
• You must promptly tell us about suspected unauthorised access.
• You are responsible for ensuring your staff use OrdrPro lawfully.

Subscription fees, billing frequency, taxes, included usage, and any setup charges are shown in your order, proposal, or plan. Unless otherwise agreed in writing, subscriptions renew for the same billing period until cancelled. Late or unpaid amounts may result in restricted or suspended access after reasonable notice.

• Use the service only for lawful business purposes.
• Obtain any consent required to collect or use customer information.
• Ensure reward rules, promotions, and communications comply with applicable law.
• Do not misuse, disrupt, reverse engineer, or attempt unauthorised access to the service.
• Do not upload unlawful, harmful, misleading, or infringing material.

You retain ownership of the business and customer data you submit. You give OrdrPro permission to process that data only as needed to provide, secure, support, and improve the service, in accordance with our Privacy Policy and applicable law.

OrdrPro and its licensors own the platform, website, software, design, branding, and related intellectual property. Your subscription gives you a limited, non-transferable right to use the service during the subscription term; it does not transfer ownership of the service or its underlying technology.

We work to keep OrdrPro available and reliable, but uninterrupted service is not guaranteed. Maintenance, security work, third-party services, connectivity, or events outside our reasonable control may affect availability. We may update the service when needed and will avoid materially reducing paid functionality without reasonable notice where practical.

We may suspend or terminate access for material breach, unlawful use, security risk, or non-payment. Where appropriate, we will provide notice and an opportunity to resolve the issue. You may cancel in accordance with our Refund and Cancellation Policy. Provisions that by their nature should continue after termination will remain in effect.

The service is provided on an “as available” basis to the extent permitted by law. OrdrPro is not liable for indirect, incidental, special, or consequential losses, including lost profits or business interruption. Our total liability relating to the service will not exceed the fees paid by you for the affected service during the six months before the event giving rise to the claim. Nothing here excludes liability that cannot legally be limited.

These terms are governed by the laws of India. The parties will first try to resolve disputes in good faith. Any unresolved dispute will be subject to the exclusive jurisdiction of the competent courts in India, unless applicable law requires otherwise.

We may update these terms to reflect changes to the service or law. The effective date above will be updated, and material changes will be communicated where appropriate. Continued use after an update means you accept the revised terms.

Questions may be sent to sankalp@calculasx.com.