Points liability
Points liability is the monetary value of loyalty points that have been issued to customers but not yet redeemed or expired.
Liability = Outstanding points × Value per point. It is a real obligation, so it belongs in your monthly reporting rather than in a spreadsheet nobody opens.
Controls that keep liability sane: an expiry policy, a cap on redemption per bill, and an immutable ledger so every point issued and burned is traceable to a bill.
Track this without a spreadsheet
OrdrPro Loyalty identifies customers at billing, so metrics like this update on their own — with or without our POS.